Política de envío
Shipping Policy
Thank you for visiting and shopping at divinecandlesnyc.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy (USA)
- All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates, Transit Time, Handling Time & Shipping Method for Domestic
|
Shipping Method |
Transit Time |
Handling Time |
Shipment Cost |
|
USPS |
3-5 Business Day (Mon-Fri) |
2-3 Business Day (Mon-Fri) |
$6 |
International Shipping Policy
International Country are: Bahrain, Bangladesh, Cambodia, Hong Kong SAR, India, Indonesia, Israel, Japan, Kazakhstan, Kuwait, Lebanon, Malaysia, Myanmar (Burma), Nepal, Oman, Pakistan, Philippines, Russia, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Thailand, United Arab Emirates, Uzbekistan, Vietnam, Austria, Belarus, Belgium, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom
Shipping rates, Transit Time, Handling Time & Shipping Method for International
|
Shipping Method |
Transit Time |
Handling Time |
Shipment Cost |
|
USPS |
6-18 Business Day (Mon-Fri) |
0-4 Business Day (Mon-Fri) |
$16 |
Shipment to P.O. boxes or APO/FPO addresses
- Divine Candles ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
- Divine Candles is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- Divine Candles is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Contact Us
Address: 454 Russell Ave Edgewater NJ 07020
Phone: +1 (800) 605-2864
Email: info@divinecandlesnyc.com
Business Hour: 10am - 5pm (Mon-Fri)